Last Updated: 4 December 2019
We are committed to protecting and respecting your privacy. Protecting your privacy is paramount to us. Please read the following carefully to understand our views and practices regarding your information and how we will treat it.
“Personal Data” for non-residents of the European Economic Area means any information that can be used to identify, contact, or precisely locate a person, including name, email, address, and telephone number.
“Personal Data” for residents of the European Economic Area means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. This includes IP address and advertising ID (IDFA/AAID).
“Non-Personal Data” means information not included in the definition of Personal Data, such as pages or ads visited, time spent on pages, browser and device type, and referring and exit pages. For non-residents of the European Economic Area, IP address and advertising IDs (IDFA/AAID) are Non-Personal Data.
Categories of Information and Use
In general, there are three categories of information we collect: (1) information that we can use to provide additional features and improved experiences if you choose to share that information; (2) information that we must have for you to use the HyperTV Services; and (3) information collected from your interaction with the HyperTV Services as an End User of a digital advertisement (hereinafter referred to as “ad” or “ads”). When you provide Personal Data directly to us, this information is used by HyperTV solely for the purposes identified at the point you provide it. Information we collect may be transferred, stored, used, and/or processed as follows:
I. Contact Information. When you contact us through the “Request Free Access” form and “Insertion Order” page on the Website or become a Platform User of the HyperTV Services, you will be asked to provide us with certain Personal Data about yourself which may include your name, email address, job title, name of your organization, mailing address, or telephone number. Consistent with any permissions you may have communicated to us, we may use this information to directly communicate with you for marketing and promotional purposes via emails, notifications, or other messages, and to communicate with you for research purposes including via emails, notifications, or other messages. Platform Users may also receive communications concerning HyperTV product updates, training sessions, or events or webinars. If you want to stop receiving such materials from HyperTV, you can change your profile settings within the HyperTV Services or follow the unsubscribe instructions at the bottom of each email.
II. User Activity Data. In an ongoing effort to improve the Website and the HyperTV Services, we automatically collect certain information when Visitors visit the Website and when Platform Users use the HyperTV Services (collectively, the “User Activity Data”). This information may include IP address, browser and device type and language, referring and exit pages and URLs, date and time, amount of time spend on pages, what sections of the Website Visitors visit concerning your use of the Website and the HyperTV Services. We may use this data to manage and improve your experience using the Website and the HyperTV Services. In some areas of the world, certain User Activity Data may be Personal Data. Where this is the case, we comply with applicable laws regarding our use and processing of Personal Data.
III. Ad Interaction Data. When End Users interact with ads generated using the HyperTV Services, we may collect information on behalf of HyperTV’s customers which may be the advertiser, publisher, advertising agency, and/or their agents. Data collected through interaction with the HyperTV Services may include time spent viewing an ad, ad views, video views, number of ads clicked, interaction clicks, user agent, device language, timezone, Personal Data that you affirmatively elect to share with us through text field forms, and other information about your interaction with the ads (“Ad Interaction Data”). With respect to End User data, HyperTV is acting as a “Data Processor” on behalf of our customers, which may include the advertiser, publisher, and/or their agents who are the Data Controller of your data who may use this information for their lawful advertising purposes to provide you with a more tailored online advertising experience. We may also use the information internally to improve the functionality of the HyperTV Services.
Handling and Disclosure of Personal Data
We may share your information at your direction or as described below at the time of sharing.
We share Ad Interaction Data with our customers who may use this information for their lawful advertising purposes to provide you with a more personalized online advertising experience.
II. Third-Party Service Providers
HyperTV may share your information with Third-Party Service Providers that support us in delivering the HyperTV Services to our customers. We may also share your information with companies that help us operate and market the HyperTV Services, such as to bill our customers, analyze our Website Visitors, provide customer and technical support, database, analytics, and hosting services, and other operational support. We ensure that such service providers are contractually required to protect your Personal Data at all times.
III. Safety and Compliance with the Law
HyperTV may disclose your information to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required to do so by law.
IV. Business Transfers
HyperTV may also may disclose your information under circumstances not mentioned here with prior consent of the person or third-party that submitted the information to us.
Cookies and Communications
II. Marketing Communications.
You may choose to sign-up for marketing or other communications from HyperTV on the Website. Should you choose to unsubscribe from any lists for which you registered, you may do so by following the instructions on how to unsubscribe provided in all HyperTV communications or by emailing email@example.com.
EU General Data Protection Act (GDPR)
We committed to GDPR compliance when enforcement began on May 25, 2018. If you are a resident of the European Economic Area, you have the following rights with respect to data for which HyperTV is the Data Controller:
1. The right to request access to, or ask us to provide you with copies of, Personal Data that we hold about you at any time, which may be subject to a fee specified by law for processing your request (but not for making a request for access). If HyperTV is the Data Controller with respect to your data, we will respond to your request within a reasonable period, and if HyperTV is the Data Processor with respect to your data, we may redirect your request to HyperTV’s customer acting as the Data Controller with respect to your data. We may decline a request for access to Personal Data in circumstances prescribed by relevant privacy laws. If we decline a request, we will provide you with a written notice that sets out the reasons for the refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint;
2. The right to ask us to delete any Personal Data that we hold about you free of charge, unless we are required to maintain a copy of this data pursuant to applicable law;
3. The right to ask us to update and correct any out-of-date or incorrect or inaccurate Personal Data that we hold about you free of charge. We will take reasonable steps to correct the information so that it is accurate, complete and up to date. If we refuse to correct your Personal Data, we will provide you with a written notice that sets out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint;
4. The right to opt out of any marketing communications that we (or any third-party to whom we have disclosed your Personal Data with your consent) may send you or to withdraw your prior consent or object to any further processing of your Personal Data;
5. The right to request information about any automated decisions made using your Personal Data that have legal consequences for you or which significantly affect you; and
6. The right to lodge a complaint with your local Data Protection Authority concerning HyperTV’s processing of your Personal Data.
If you wish to exercise any of the above rights, send us an email at firstname.lastname@example.org headed “Data Subject Request.” Before we process any request, we may ask you for certain Personal Data to verify your identity, and in situations where HyperTV is the Data Processor, consult with the Data Controller of your data. Where permitted by local law, we may reject requests that are unreasonable or impractical. Please allow us a reasonable time to respond to your inquiries and requests.
Security of Personal Data
HyperTV uses reasonable technical and organizational security measures to safeguard Personal Data that is submitted to us voluntarily through our Website or the HyperTV Services or collected through interactions with the HyperTV Services. However, no security measures are perfect or impenetrable. We cannot control the actions of third-parties with whom you elect to share your Personal Data and we cannot accept liability for improper access to that data. We cannot guarantee that only authorized persons will view your Personal Data. We cannot ensure that information you share on our Website and/or through the HyperTV Services will not become publicly available.
State of California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of Personal Data that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact HyperTV via email at email@example.com .
Third-Party Support Features
For customer management purposes, we provide a limited amount of information about Platform Users of HyperTV Services (such as the user’s email address) to Olark, (Habla Inc) 427 N Tatnall St #63602 Wilmington, DE 19801 (“Olark”).
We utilize Olark for additional data analysis, e.g. retrieving a user’s sign-up date or activity when providing customer support. We may also use Olark as a medium for communications, either through email, or through messages within our product. For more information on the privacy practices of Olark, please visit https://www.olark.com/privacy-policy. If you would like to opt out of having this information collected by or submitted to Olark, please contact us directly at firstname.lastname@example.org.
Third-Party Social Media Features
The Website is not intended for children under 13 years of age. You must be at least 13 years old to use the Website and/or the HyperTV Services. We do not knowingly collect Personal Data from any child under 13 years of age. If you are under 13 years of age, do not use the HyperTV Services and do not provide any Personal Data to us. If you are a parent of a child under 13 years of age and become aware that your child has provided Personal Data to HyperTV, please contact us at email@example.com and you may request access, correction, deletion, and/or objection rights.
Our Website and the ads we serve on behalf of customers may, from time to time, contain links to external websites. HyperTV encourages you to review the privacy and security policies of any externally linked websites whose information practices may be different from ours. HyperTV assumes no responsibility or liability for the information, collection, and disclosure practices of any external websites that a Visitor can access through the Website or the HyperTV Services. Please check the privacy policies of these external websites before you submit any Personal Data or other information to them.
Data Controller/Processor: HyperTV Inc., 46 Howard Street, New York, NY 10113, United States
Telephone: 1 646 894 0206
Data Protection Officer: HyperTV srl, Viale Mazzini 112, 00192 Rome, Italy
A note to data subjects residing in the European Economic Area: If you are not satisfied with our response, or believe we are processing your personal data not in accordance with the law, data subjects covered under the GDPR framework have the right to lodge a complaint with a supervisory authority in the Member State of their habitual residence, place of work, or place of the alleged infringement.